Refund Policy
Returns and Exchanges, If you are not satisfied with your purchase and would like to return the goods, please contact us within 14 days of purchase to inform us of your decision to return the item(s). If your refund request is approved, you will be required to return the item(s) to GHN in original condition within 14 days of approval for a replacement, exchange or refund. If you receive your order and find that it has been damaged, is defective in any way or is not the item which you ordered, we will arrange a replacement or refund.
Please do not return an item without informing us and please ensure that all returned goods are clearly marked with your name and order details. If returning an item to us which we are not liable to collect at our cost (for example if you ordered the wrong flavour etc.), we suggest that you retain proof of postage for your own records in the event of the item/s failing to reach us. Please note that we do not issue refunds if the product has been opened. PLEASE NOTE: Returned products must meet the following criteria to be eligible for a refund: 1. The item must be in resalable condition, unsoiled and with no damage to the container, lid, seal or label. 2. The item must be unopened. 3. The item must be in the original packaging. 4. The item must be returned within 14 days of purchase.
Please note that returns can take between 7-10 business days to receive and process, however, we will do our best to minimise any delay.
Regrettably GHN can not offer a refund or replace stolen or lost products in transit with delivery couriers. We sympathetically ask all customers to contact Hermes or DPD quoting your parcel barcode.
About GHN
GH Nutrition was founded in 2015 by an ex-professional sportsman Grant Hodnett and is based in Warrington, Cheshire, UK. Whether it's better nutrition, a healthier lifestyle, or that next big competition, GHN is the ultimate in providing the products you need to achieve your physical performance and results.